Effective Date: February 1, 2015.


What do we do with your information?

We do not sell your customer information to anyone. We do not share this information with companies or organizations outside of Asurion that would use it to contact you about their products and services.
We may contact you about products, features, and options in which you have expressed an interest. Without your consent, we may provide your information to persons or organizations in and out of Asurion. This would be done as permitted or required by law.
may do this to:

  • Fulfill a transaction you have requested.

  • Detect or prevent fraud.

  • Comply with lawful requests from regulatory and law enforcement authorities.


What kind of customer information do we have, and where did we get it?

Much of the information that we have about you comes from you. When you perform certain transactions, you may give us information such as your name, address, ID number, e-mail address and telephone number. We keep information about the types of services you purchase or otherwise obtain from us and our affiliates. Examples of this include service fees, account balances, and payment history. We also collect information using our websites, including information related to your activity while using our sites and information from online collecting devices known as "cookies" (see below).


What are cookies and how are they used?

Do you log my activity on your site? During the period you are logged in to our site, we may log your IP addresses (a number assigned to your computer when you use the Internet), browser and platform types, domain names, access times, referral data (the last site or URL you visited before logging into our site and the first site or URL you visit after leaving our site), and your activity while using or reviewing our site.

As part of our services, we also use cookies. Many commercial Internet sites use cookies. While a code in the cookie file enables the site to label you as a particular user, it does not identify you by name or address unless you have provided us with such information (over the Internet or otherwise) or set up preferences in your browser to do so automatically, in which case it may identify you by name, address or other personal information. In general, cookies allow us to identify you as a particular user and thus provide you with a more customized service. We may also use cookies to track and measure customer or user requests, inquiries, preferences, interests, demographics, traffic patterns and Web site usage, and to determine audience size and repeated usage.


Revising or updating this Privacy Statement

Please be aware that we may periodically update or revise this Privacy Statement. If we change our online Privacy Statement, we will post a notice on our homepage notifying users that the policy has been revised.


Website Privacy Policy

At Asurion, we are all working hard to keep your personal information safe, secure, and private. We provide this statement to demonstrate our firm commitment to protecting your privacy. Any information we collect on this site will be used to service your requests and to improve our website. We want you to feel comfortable about visiting our website and giving us your personal information. We will not rent or sell your name or personal information to any third party. We may share statistical or demographic information with our marketing partners, advertisers, or other third parties. This information is in the form of statistics or purchase demographics and is never connected with nor will it identify an individual person.

By using our website, you consent to the collection and use of this information by Asurion. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.



If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact:

Asurion Asia Pacific Ltd.
Marketing Department
Units 1307-25
13/F One Island South
2 Heung Yip Road
Wong Chuk Hang
Hong Kong